"The pen is no longer for sale"

About event

A new era is coming!

Get ready for a new era in Sales and Branding!

Registration for the first masterclass in our country called "Pencil is no longer sold" has already started.

Do you want to get to the nirvana of your work in such an important area as sales and customer satisfaction, branding, branding?

Want to make your brand more modern and innovative?

For this, what steps should we take and how should we formulate our strategy?

You will be able to find answers to all questions in the masterclass "Pencil is no longer sold".

Topics of training:

  1. Who is a sales representative?
  2. What should a professional sales representative be?
  3. What are business etiquette (appearance rules)?
  4. Body language Greeting formula.
  5. What are the nuances we should consider when it comes to work?
  6. Refinement of new products.
  7. Presentation thoughts.
  8. The process of making the branch ready for sale (Merchandising).
  9. Branch opening.
  10. Methods of meeting customers.
  11. Customer evaluation.
  12. What assessment methods are available?
  13. What details should be considered in the client?
  14. Open and closed questions.
  15. What methods can be used to detect demand?
  16. Importance of questions.
  17. Formula not to annoy the customer.
  18. Our steps in response to product demand.
  19. Product presentation.
  20. Desires.
  21. Creating a customer base.
  22. Methods of correct customer registration.
  23. How to distinguish and register VIP customers?
  24. Methods of increasing the customer base.

Teaching language: Azerbaijani language

Trainer: Ibrahim Garayev - has more than 10 years of work experience as a manager (8 years) and manager of the training and development department (5 years) in various sectors, including companies such as Azerbaijan Supermarket LLC (Bravo), Giorgio Armani, Novas Home. Currently, he works as a manager of the Training and Development Department of the largest non-bank credit organization in Azerbaijan.

A coffee break (+snack) is provided during the master class. At the end, all participants will be awarded with an official diploma. 

Age restrictions / Language

16+ / Azərbaycanca
"The pen is no longer for sale" "The pen is no longer for sale"

Venue location
Hasanoglu 15/A, Baku 1030